Shipping Policy

Shipping Policy

Last updated: August 31, 2026

Shipping Area

The shop is currently configured to ship to France. Actual available destinations are confirmed at checkout.

Preparation

Orders are prepared after payment confirmation. The preparation time depends on the product and applicable logistics conditions.

Delivery

Available delivery costs and timeframes are displayed at checkout before final order confirmation.

Tracking

When a tracking number is available, it may be provided to the customer after shipment. Tracking may require some time before the initial information appears.

Delivery Address

The customer is responsible for the accuracy of the delivery information provided when placing the order. In case of an error, contact SLOMELY promptly at slomelyluxe@gmail.com.

Delay or Non-received Package

Contact us with your order number so that we can assist you and, when necessary, take the required steps with the carrier.

Contact

Email: slomelyluxe@gmail.com
Phone: 06 72 00 32 69